From Monday 18th May, we will be able to offer attended funeral services but albeit in a limited capacity. Different crematoria and cemeteries have different rules on the amount of people that can attend but currently it is between 10 – 20 people depending on the venue.
We do still have our own measures in place to protect our staff and to protect our clients. This means that currently we aren’t able to offer our family room to visit the person who has died and we aren’t able to have and of our clients within our office at all.
All of the funeral arrangements we make are made by telephone, email, text and Zoom. If there is another way that works for you, just ask. I am sure we are able to accommodate you.
We have all of the correct equipment in place to carefully care for people who have died as a result of coronavirus. As with all of the people we care for, everyone is treated with exactly the same dignity and reverence they deserve and all on our own premises in Oxford.
As a company, we remain dedicated to serving you and we are only a phone call away on 01865 714130.
We feel that as a small, independent company, we have a duty of care not just to our clients, but to our community. As a responsible company and employer, we have been following the Coronavirus outbreak closely since the end of December. We understand people are concerned but we have taken all necessary Government guidance and will continue to take every precaution.
We are able to arrange funeral services remotely via telephone, email, WhatsApp etc and have been doing so for many years. By being experts in this way of working, we are just as efficient as if we met face to face. The steps we are taking is to ensure potentially vulnerable clients are kept as safe as possible during this unprecedented time.
Over the coming days, it may be that more people are asked to self-isolate and therefore meeting with a funeral director would be impossible. To reassure the clients we work with, you will still receive the same level of care as we always give.
By already being an expert in arranging funerals remotely, we don’t want anyone to feel helpless if they have to self-isolate while they are grieving. There is so, so much we are able to do without you physically needing to meet us and we promise we will make everything as easy as we possibly can.
If you would like to talk to us, please call 01865 714130 any time of the day or night.
Our email address is firstname.lastname@example.org and we will respond as soon as we see messages come through to us.
Should you want to meet with a funeral director, this is still possible but this is by appointment only by calling 01865 714130.