ABOUT US
The Individual Funeral Company found it’s home in Rose Hill over a decade ago. As a company, it was really important that we were transparent with pricing (which was revolutionary when we first opened) and that we had a warm and welcoming environment for our clients.
Fast forward to today and now we are highly sought after to arrange bespoke and highly complex services as well as being known for arranging eco-friendly natural burial funerals.
As for the future of the company, we have thought long and hard about this. We don’t want multiple offices and lots of staff.
We want to remain a small company where all of our clients get our complete and undivided attention while arranging the most memorable funeral services to commemorate and honour special people.
Lucy Coulbert
Funeral Director and Owner
Lucy Coulbert trained with a national chain of funeral directors 20 years ago and left after four years to become the first full-time female hearse rider in the world with Motorcycle Funerals.
After being mentored by the founder of Motorcycle Funerals, she decided to leave and pool all of her knowledge into creating The Individual Funeral Company.
She is an expert on funerals and particularly surrounding funeral poverty which has led to speaking with MPs, Select Committee hearings and is often sought out by media for her comments and thoughts surrounding all things funerals and death.
When she isn’t working (which Lucy admits there is hardly a time she isn’t!) she can usually be found with her head stuck in a book or riding any of her adored motorcycles but only once she and her partner have taken their beloved dogs for a walk.
Office Dogs
Sadly both Bunny and Joplin died within six months of each other in late November 2024 and May 2025. As devoted office dogs and our beloved girls, it was only right that we treated them like any human member of our family. They stayed in our mortuary facilities until the day of their cremations and then driven to a specialist pet crematorium by a member of our staff while being lovingly held by Lucy on their last journey.
While some people may say “it’s just a dog,” to us they were very much our companions who we completely adoured and it felt right to us that they should have a funeral after the years of loyalty and love they gave us.
Gloria
Our house didn’t feel like a home without a dog in it and we were committed to only rescuing dogs.
Cue Gloria who we met at The Dogs Trust. Abused and abandoned, she is rightly wary of people which means she will be permanently working from home but luckily for us, she wanted to live in our house where we can all heal together.
